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Terms & Conditions

Welcome to Before you start shopping, please make sure you agree with the following terms and conditions.


Customers or visitors to this website are referred to as “you.” Magpies Nest Limited is referred to as “us,” “our” or “we.”

Company information

Our company details are provided below. Please get in touch with us using any of these points of contact if you have any queries or feedback regarding your purchases:

Magpies Nest
30 Armentieres Square
SK15 2BR

Tel: 0161 3388262

UK VAT number: 202445158

UK Company number: 10588102

Contract of sale

No contract will be formed until you have received an email stating that your order status is “Completed” and the item has left our premises. Due to the nature of our business, occasionally items that are shown on our website will not be in stock – in these cases we will email you with your options which may be limited to an immediate refund (refunds can take up to 3-5 working days to get to your account after we have processed them).

Making a purchase

When you purchase an item from us, you will receive an email confirming receipt of your order and a unique order number. When your item has been posted, you will receive an email confirming your purchase has been dispatched. You will normally receive a confirmation of postage email within one to two working days of your order being received and processed.

In the unlikely event that the postage of your item is delayed, we will contact you to inform you of the date on which you can expect delivery. Unless your purchase coincides with a break in supply, orders will not take more than two working days to be dispatched. Most orders are dispatched on the same or next working day. Orders placed at the weekend will normally be posted on the next working day. If you have any special requirements for postage, please contact us at the time of your order and we will be happy to try and meet these requirements.


All prices shown on our website are inclusive of VAT and in GBP (£). We are currently unable to ship orders outside of the UK.

We cannot be held responsible for typographical errors on this site, including but not limited to those including price. We reserve the right to change our terms and conditions and/or product and price information without any notice being given.


Please note we do not offer exchanges for alternative items, colours or sizes. An exchange is placed as a new order. This will involve placing a new order and taking payment details from you again. You will be refunded for any returned item(s) in line with our Returns & Refunds Policy


We make every effort to package your items attractively, safely and securely. It is important that you retain any packaging if you want to make a return.


All items within the UK ordered online or by telephone will be posted by Royal Mail and may require a signature.

If your order is late, please contact us. We can only refund non-deliveries when the parcel is officially classified as lost by the Royal Mail. This is 15 working days after the date of intended delivery. We will always try our best to make sure you get your items on time.

Please see our Delivery & Postage information page for full details.


We source and stock  products from designers and brands who create the highest quality products in gifts, handbags and accessories. We take great care to accurately describe and photograph each item, but the colour, finish and shape of unique handmade items made from natural materials may differ from one item to another.

We want you to purchase from our website with confidence and in the unlikely event that you are not satisfied with your purchase, please get in touch with us and we’ll make every effort to help.


We understand that your want to shop securely and with confidence. Therefore our website uses an online secure payment service provider to process your card payment. This provider uses state-of-the-art internet solution to ensure that the personal and sensitive data you provide when making a purchase from us is not compromised. The security services of this provider are among the most advanced in the country.

Use of our website

All use of our website must be lawful and not injurious to any third party. You must not copy the content or images contained within our web pages for commercial purposes without the written consent of Magpies Nest Limited. You must also not use our website in any way that undermines the credibility of Magpies Nest Limited.

Our returns policy is in addition to your statutory rights and nothing within these terms and conditions affects your statutory rights.

Birthday Promotion T&C

Spend £50 -£99.99 in a single transaction between 1st June and 30 th June and you’ll receive a FREE £5 voucher
with your purchase to use on a future purchase between 1 st July and 31 st July.
Spend over £100 or more in a single transaction between 1st June and 30 th June and you’ll receive a FREE £10
voucher with your purchase to spend on a future purchase between 1 st July and 31 st July.
You will be given your voucher after you have paid at the till in store. Please remember to redeem your
voucher in store within the dates specified!
If you are buying online we will email you your voucher code within 24 hours of you placing and paying for an
order on our website. To redeem your voucher code online simply enter your code into the coupon box on the
payment page – don’t forget to redeem within the dates specified! Multiple codes may be used per
Terms & Conditions:

  1. This offer is valid between 1 st June and 30 th June and applies to purchases made in-store, in person,
    over the telephone or authorised orders on
  2. Spend £50 – £99.99 (excluding delivery charges) in a single transaction and receive a free £5.00
    Magpies Nest voucher or promotional voucher to spend between 1st July and 31 st July.
  3. Spend £100 or more (excluding delivery charges) in a single transaction and receive a free £10.00
    Magpies Nest voucher or promotional voucher to spend between 1st July and 31 st July.
  4. If you order home delivery online, you will receive a promotional code instead of a Magpies Nest
    voucher. This promotional code will be sent to you in an email after your order confirmation has been
    sent, and can only be redeemed online.
  5. If you collect your item(s) in-store, you will receive your free voucher in-store when you collect for the
    item(s) after payment has been received.
  6. If the transaction is one where the goods are reserved for in-store collection, then the product must
    be collected before the stated end date to receive the voucher. Goods collected after the end date
    will not qualify for a voucher.
  7. Online customers will receive their voucher or promotional voucher code following payment via
    email. The voucher code you receive will only be transactional on subsequent purchases made online,
    within the validity dates (as stated above). The voucher code will be transactional within the website
    and mobile site.
    Email vouchers are only transactional via digital channels: online and mobile optimised websites.
  8. Free vouchers must be redeemed in-store or online by dates stated on them. They cannot be
    redeemed over the telephone.
  9. Online promotional voucher codes must be redeemed online by the date stated on them. They
    cannot be redeemed in-store, or over the telephone.
  10. This offer is not available with the purchase of Magpies Nest gift vouchers
  11. This offer is valid when using £10 VIB Vouchers, Gift vouchers, Birthday discount vouchers, VIB
    product discount vouchers and credit notes.
  12. Excludes the purchase of gift vouchers using free vouchers as a method of payment.
  13. The maximum value of gift vouchers provided on purchases of any spend over £100 per transaction
    will be £10.
  14. Free vouchers can only be redeemed against subsequent transactions.
  15. Free vouchers cannot be redeemed for cash or be returned under the 14 day exchange or returns
  16. If all or some of the product(s) are returned under our returns policy thereby reducing the value of
    the original transaction to a) less that £50 (in respect of transactions between £50 -£99.99) or b) less
    than £100 (in respect to transactions over £100 or more) the free voucher must be returned. If the
    voucher is not returned, the voucher amount will be deducted from the money refunded, or issued
    on a credit note.
  17. Free vouchers cannot be sold or transferred.
  18. This does not affect your statutory rights.
  19. We reserve the right to withdraw, alter or decline this offer without prior notice.
  20. Design of gift vouchers may vary.
  21. If a discount is applied to an order i.e a 10% VIB Birthday voucher, which takes the order value to less
    than the qualifying amount for the promotion then no promotional code / voucher will be issued. For
    example if an order is worth £59.99 but a £10 promotional voucher is issued, the value of the order
    (excluding delivery charge) equates to £49.99 which is below the required value for a £5 promotional
    code/gift voucher. However if an order is worth£100.99 and a £10 promotional code/voucher is used
    taking the value of the order to £99.99 a £5 promotional code/voucher will be issued as its still over
    the £50 qualifying value.
  22. If a promotional voucher/code is not received and we are not informed until after the code/voucher
    has expired, we will not issue a new code/voucher as reasonable time has elapsed to request a
  23. If an order is cancelled a replacement code/voucher will not be issued unless we are at fault for the
    order being cancelled. I.e an item ordered becomes unavailable for delivery through no error on the
    customers behalf and the order has to be cancelled, we would under these circumstances offer a
    replacement code/ voucher.
  24. Promotional codes/ vouchers must be applied at the point of sale and cannot be redeemed
  25. Free vouchers can only be redeemed against items on layaway if the item is paid in full during this
    promotional period (1st July and 31 st July.)
  26. Gift vouchers are only redeemable via the same method as purchase.
  27. Gift vouchers cannot be used in conjunction with any other offers.
  28. Gift vouchers must be used by 31/07/24
  29. A voucher code gives you a discount on a single purchase and can only be used once (even if the
    purchase costs less than the code value)
  30. Gift vouchers will not be issued on bulk or trade orders.
  31. Gift Vouchers will not be issued on items purchased from the handmade shop “Creatives At The Nest”
  32. Gift Vouchers cannot be redeemed against handmade shop “Creative’s at the nest” purchases.